Tuition and Fees
UNC Charlotte is a publicly supported institution and primarily receives its revenue from the State of NC appropriations, in addition to tuition and fees. It is the combination of tuition and fees that primarily supports the operations and expansion of UNC Charlotte. Tuition and fees are approved by the Student Representatives, UNC Charlotte Board of Trustees, and the UNC Board of Governors. Tuition rates are also approved by the NC General Assembly. These fees are mandatory to every student and cannot be waived.
Tuition and fees are billed by the semester for Fall and Spring terms and by credit hour for Summer terms. Twelve or more credit hours are considered full-time for undergraduates, and nine or more credit hours are considered full-time for graduates.
Students taking fewer than the 12 credit hours for undergraduate study or 9 credit hours for graduate study are charged a prorated portion of tuition and fees.
Charges for tuition and fees vary according to the student's status as a resident or non-resident of North Carolina. A non-resident student pays a higher rate of tuition than a legal resident. For more details, see the heading for Residence Status for Tuition Purposes later in this section.
Following are the tuition and required fees for 2017-2018:
|UNDERGRADUATE TUITION AND FEES
||1-5 Credit Hours
||6-8 Credit Hours
||9-11 Credit Hours
||12+ Credit Hours
|NC Resident Tuition (in-state)
|Non-NC Resident Tuition (out-of-state)
|Ed & Tech Fee
|Food Service Facility Fee
|49er Card Access Fee
|Safety & Security Fee
|Transportation Services Fee
|UNC System Assoc Fee
|Resident Total Tuition & Fees (in-state)
|Non-Resident Total Tuition & Fees (out-of-state)
|The University reserves the right, with the approval of proper authorities, to make changes in tuition and fees at any time. The University also reserves the right to correct any clerical errors on a student's account. For the most current listing of tuition and fees at The University of North Carolina at Charlotte, see finance.uncc.edu/student-accounts/tuition-and-fees.
UNC Charlotte follows regulations regarding Tuition Surcharge established by the State of North Carolina. These regulations change frequently. The current state policy can be found at registrar.uncc.edu/common-requested-information/tuition-surcharge.
The required fees included in the Tuition and Fees table above are explained below.
Ed and Tech Fee
This fee is directly related to the infrastructure supporting student technology needs across campus including hardware and software applications, supplies for educational materials, web services, laboratory expenses and equipment, public student computing labs, central email and Internet services, training classes and classrooms, and central help desk services.
Food Service Facilities Fee
This fee provides funds to support year round access, maintenance, repairs, and operation of campus dining facilities.
This is a consolidated fee that relates to University debt service payments (to construct new facilities and purchase administrative computing systems) and to support other activities/operations including Athletics programs and events, the Student Health Center that serves our student population, Student Activity Center operations, and Cone Center operations. The following fees are consolidated into the University Fee:
- Athletics - Funds intercollegiate athletics, including salaries and maintenance and operation of athletic facilities.
- Health Services - Funds medical services for students, including the salaries, maintenance and operation of student health centers.
- Student Activities - Funds non-academic student services (student unions, intramural facilities, student organizations, newspapers, yearbooks, and entertainment programs).
- Debt Service - Funds the principal and interest for capital projects. Examples for UNC Charlotte include the Student Union, Football Stadium, and Student Activity Facility.
49er Card Access Fee
This fee supports the University's 49er Card operations and support. The ID card is not only used for identification purposes, but also as a library card and as a campus card for dining and vending purchases. This fee does not cover a replacement card of a lost or stolen card.
Safety and Security Fee
This fee provides funding for several of the recommendations made by the UNC Board of Governors' 2013-14 UNC [system-wide] Campus Security Initiative report which include, but are not limited to: (1) campus police officer and telecommunicator compensation; (2) highly qualified and trained investigators and hearing officers for reports of serious offenses, such as sexual violence; (3) Title IX and Clery Act compliance coordination; (4) substance abuse counselors, case managers, and/or other counseling staff; and (5) system-level safety and security training, coordination, and audit functions. The fee may also provide funding to meet some additional campus-specific safety and security needs consistent with the report's recommendations. The structure for this fee allows $26 of the $30 collected from each student per academic year to fund campus level and shared-services activities, while $4 of the $30 is allocated by the UNC General Administration for system-wide coordination, trainings, and other shared services functions.
This fee helps to fund the campus transportation shuttle system which operates during the Fall and Spring semesters. The shuttle serves to provide the UNC Charlotte campus with efficient and safe campus transportation, reduce vehicular congestion, and decrease the demand for proximity parking.
UNC System Student Association Fee
This fee is a University of NC system-wide fee charged to all system students to support the University Of North Carolina Association of Student Governments. This association is a student led advocacy group whose main purpose is to ensure that the benefits of the University of North Carolina are extended to the people of North Carolina, as far as practicable, free of expense.
The following additional college or course fees are charged to cover the cost of supplies or special materials:
|ADDITIONAL COLLEGE/COURSE FEES (PER SEMESTER)
|College of Arts + Architecture Student Fee
|College of Computing and Informatics Student Fee
|College of Engineering Student Fee
|Experiential Learning Fee/Co-op
|International Student Fee (students with Visa type F or J)
|KNES 1290 - First Aid: Responding to Emergencies
|KNES 2219 - Scuba Diving and Laboratory
|KNES 2220 - Advanced Scuba Diving
A $60 application fee must be submitted with the application for admission. The fee is nondeductible and nonrefundable.
Credit by Examination Fee
A written examination for a course requires a fee of $15. A laboratory examination requiring the arrangement of such things as laboratory materials will require a fee of $25. A combination of a laboratory and written examination will require a fee of $30.
Instead of paying separate fees for such things as new student convocation, commencement, and hardcopy academic transcripts, UNC Charlotte students pay a matriculation fee and receive these and other services at no charge. Students are charged the $100 matriculation fee upon entry into a baccalaureate, graduate certificate/master's, and doctoral program at UNC Charlotte.
Residence Status For Tuition Purposes
Tuition charges are based upon classification of a student as a resident or a non-resident of North Carolina for tuition purposes. The North Carolina Residency Determination Service (RDS), the sole authority for undergraduate residency determinations, shall determine whether an undergraduate student is a resident or non-resident for tuition purposes.
Residency Application Procedure
A new, incoming, or current undergraduate student who wishes to request a residency classification will apply using the Residency Determination Service (RDS). RDS is the entity responsible for all new classifications of residency in North Carolina. To begin the process, visit www.NCresidency.org. ALL undergraduate student inquiries about initial determinations, reconsiderations or appeals, should be directed to RDS, the sole authority for undergraduate residency determinations. Students may contact RDS at 844-319-3640 or email@example.com.
A new, incoming, or current undergraduate student who has exhausted the residency application procedure and has been classified as a non-resident for tuition purposes, may request further consideration of that decision to the Residency Determination Service (RDS). RDS is the entity responsible for all new classifications of residency in North Carolina. ALL undergraduate student inquiries about initial determinations, reconsiderations or appeals, should be directed to RDS, the sole authority for undergraduate residency determinations. Students may contact RDS at 844-319-3640 or firstname.lastname@example.org.
Dining, Housing, and Parking
Dining And Meal Plans
Meal Plans, the 49er Account, and the Optional Dining Account all reside on the UNC Charlotte 49er ID Card.
A Meal Plan purchase provides these advantages:
- Convenience: One card for all campus dining purchases
- Variety: many places to eat on campus
- Flexibility and Lifestyle: Meal plans to fit everyone's dining needs; night and weekend dining
- Favorite Flavors: Many popular, national brands
- Diet Preferences: Vegetarian, vegan, and healthy options available at every meal
Overview of Meal Plans
- All freshmen (29 or fewer earned credit hours) living on campus are required to purchase a meal plan as part of their housing agreement (regardless of housing assignment) for each semester of occupancy.
- Meal Plan purchase is also required for upperclassmen assigned to residence halls without private kitchens: Hunt, Moore, Sanford, Holshouser, Scott, and the suites in Laurel, Oak, Hawthorn, Lynch, Miltimore, Belk, Wallis, and Witherspoon. Plans are offered based on the student's earned credit hours.
- Unlimited meal swipe plans have been developed to maximize the dining variety and value offered by the new South Village Dining hall and Crown Commons.
- Declining Balance funds attached to meal plans are offered in practical amounts that have proven sufficient for most students.
- Any student signed up for a fall semester meal plan will automatically be assigned the same plan for spring semester.
For a listing of available dining locations, menus, Meal Plans, and Meal Plans Policies, visit aux.uncc.edu/dining/meal-plans.
The below figures are 2017-2018 rates per semester and include rent, all utilities, cable TV service, Internet connectivity, Wi-Fi, weekly laundry allowance (where applicable), and membership in the Resident Students Association (RSA). Prices and plans are subject to change. Current pricing can be found online at housing.uncc.edu/apply/rates.
|HOUSING PER SEMESTER
||$4,150 - $5,025
||$4,265 - $4,854
|Tower/Residence Hall - Double Room
||$3,075 - $3,485
|Tower/Residence Hall - Single Room (if available)
||$4,120 - $4,270
||$3,890 - $4,800
Admission to UNC Charlotte does not guarantee residence hall space. Arrangements for on-campus housing are made, after admission, with the Office of Housing and Residence Life. Shared Residence Hall space is not available to spouses or children of enrolled students.
A $200 deposit must be submitted with all housing contracts. The deposit is not applied toward payment of fees. It is refunded only after the student has left oncampus housing and only if the student has met all financial obligations to the University. In the case of contract cancellation, the date of receipt of the written request for cancellation will determine, in part, the student's financial obligation to the University (please see the Housing Contract for the current academic year for specific terms and cancellation dates).
Students attending UNC Charlotte (as well as faculty and staff) are required to register their motor vehicle(s) in order to park on campus. Vehicle registration and virtual permit purchase is available online. Virtual permits are required at all times when parked on campus, unless parked in a visitor parking area or at a meter. For students, two categories of virtual permits are issued: Resident (for students living on-campus) and Commuter (for students living off-campus).
For the 2017-2018 academic year, the annual rate for a resident or full-time commuter student is $450. Please reference pats.uncc.edu for the most current list of fees and complete permit information, including where each type of virtual permit allows you to park. Full-time virtual permits are valid from August 15 of one year through August 14 of the following year. Semester permits are available for those graduating in December or wish to only purchase one semester at a time.
Two-day, discount remote lot, and night permits are available to commuters at a reduced rate. Night permits and two-day permits are sold by the semester. Night permits are valid only after 3 p.m. Parking before 3 p.m. requires parking and payment at the meters or in a visitor space. Two-day permits are valid on specified weekdays; parking on any other day requires payment at meters or in a visitor space.
The primary factor that determines permit prices is the cost of new deck construction and replacing flat lots with decks. Neither tuition dollars nor state funds are used toward parking facilities; therefore, parking fees must pay for construction and maintenance of all decks, lots, and associated operations.
Penalties for Parking Violations
Violators of University parking regulations are subject to monetary penalties ranging from $20 to $450, depending on the severity of the violation. Copies of parking regulations are available online. Additionally, citations enforced and penalties assessed can be found online at pats.uncc.edu. If a citation is not paid or appealed within ten (10) business days, the penalty will be applied to the student's account with the University. Subsequent registration may be withheld for non-payment. Parking and Traffic regulations are enforced 24 hours a day, seven days a week. Currently, permits are enforced at all times, and meters are enforced from 5 a.m. on Monday through 10 p.m. on Friday.
The Parking and Transportation Services website, pats.uncc.edu, is where you'll find the UNC Charlotte parking ordinances, all parking policy information, virtual permit and citation FAQs and updates, and changes or disruptions to parking areas. Information about the campus bus service and ADA Para-Transit services may also be found there.
|Questions concerning parking on campus should be directed to Parking and Transportation Services Communications Center at 704-687-0161, 5 a.m. on Monday through 10 p.m. on Friday, except on University Holidays or when the University is closed. Office hours are 7:30 a.m. to 5:00 p.m., Monday-Friday. Emergency situations and questions at other times should be directed to the Campus Police at 704-687-2200.
UNC Charlotte administers financial aid without regard to race, color, national origin, religion, gender, sexual orientation, age, or disability.
The University offers a comprehensive program of student financial aid (scholarships, grants, loans, and part-time employment) to assist both graduate and undergraduate students in meeting educational expenses. Reasonable educational expenses include tuition and fees, room and board, books, supplies, transportation, miscellaneous personal expenses, and expenses related to maintenance of a student's dependents.
The programs of student financial aid are administered according to a nationally accepted policy that the family, meaning parents (or those acting in place of parents) and/or spouse, is responsible for a student's educational expenses. Therefore, eligibility for financial aid will be determined by a comparison of a budget (educational expenses as defined above) for the period of attendance with what the student's family can reasonably be expected to contribute.
A financial aid applicant will be considered for available assistance for which he/she is eligible if the student:
- Completes the application process and related forms only after thoroughly reading all instructions.
- Completes the admission application process and is accepted for enrollment at UNC Charlotte.
- Is working toward a degree or certificate and not simply taking courses.
Satisfactory Academic Progress (SAP) Policy
Federal and state regulations require that students maintain a certain level of academic performance in order to be eligible for and keep their financial aid. This is known as Satisfactory Academic Progress (SAP). All students who wish to qualify for financial aid must meet three standards known as SAP. These standards include:
- Minimum cumulative Grade Point Average (GPA)
- Minimum credit hour completion rate
- Completion of a degree or program of study within a maximum number of credit hours
All prior coursework, attempted and earned, is reviewed in the determination of SAP. Students who have been readmitted as a result of the Forgiveness Policy are still subject to Satisfactory Academic Progress standards for all attempted coursework at UNC Charlotte.
For more complete details on Satisfactory Academic Progress, see the Financial Aid website at finaid.uncc.edu under the "Keeping Your Aid" tab.
To apply for the following programs, students must complete the Free Application for Federal Student Aid using the instructions provided online at www.fafsa.gov. The federal school code for UNC Charlotte is 002975.
- Federal Direct Student Loan
- Federal Pell Grant *
- Federal Perkins Loan
- Federal Supplemental Educational Opportunity Grant *
- Federal TEACH Grant
- Federal Work Study
- UNC Need-Based Grant *
- NC Education Lottery Scholarship *
- University Loans
* For undergraduate students only
Renewal of financial aid is based upon a student making satisfactory academic progress. The Free Application for Federal Student Aid is required each year that a student applies for financial aid.
Financial Aid Programs
When students apply for financial aid through FAFSA, they receive an aid offer (or "package") that includes a combination of these types of aid, based on their financial need and eligibility. Students may earn more than one type of financial aid. For details about the below financial aid options, please visit finaid.uncc.edu.
Federal Grants, with the exception of TEACH, are awarded to students demonstrating significant financial need as determined by the FAFSA. TEACH is not a need-based grant and could require repayment if the recipient does not fulfill the service agreement.
Completion of the FAFSA is required for grant funding. Grant funding does not have to be repaid, however, the availability of grant funding can be limited. Completing the FAFSA by March 1 will ensure the maximum financial aid award.
- Pell Grant
- Federal Work Study (FWS)
- Supplemental Educational Opportunity Grant (FSEOG)
- TEACH Grant (requires repayment if Agreement to Serve is not fulfilled)
State grants are awarded to North Carolina residents based on funding availability and need. Recipients are determined by the state of North Carolina and must be seeking their first undergraduate degree. Restrictions regarding credit hours and semesters completed may apply.
- North Carolina Education Lottery Scholarship (ELS)
- University of North Carolina Need-Based Grant
Students that apply for financial aid by the established priority date of March 1 are considered for institutional need-based awards provided funding is available.
- State Appropriated Grant (SAG)
- Tuition Assistance Grant (TAG)
Loans are funds that students borrow from the federal government or other lenders and that must be repaid when students are out of school. Repayment begins six months after students graduate, withdraw, or drop below full-time. We recommend that students borrow only what they need.
- Federal Direct Loan Program
- Perkins Loan
- Federal PLUS Direct Loans
- Alternative Loans
Federal Work Study
Federal Work-Study is a work program through which students earn money to help them pay for school. Since Federal Work-Study funding is limited, it is not included in all student awards. Priority is given to students with higher calculated financial eligibility who indicate on the FAFSA that they are interested in student employment. Students can work a maximum of 20 hours per week.
Education For The Vocationally Disabled
Vocationally disabled students are eligible for aid provided by the North Carolina State Division of Vocational Rehabilitation. This aid takes the form of services that include vocational counseling and guidance and placement. Payment of expenses such as training, medical treatment, room and board, books, fees, and tuition may be available. A vocational rehabilitation officer is available in Charlotte for interviewing applicants. Appointments may be made by contacting Vocational Rehabilitation Services at 704-568-8804. Their offices are located at 5501 Executive Center Drive in Charlotte.
UNC Charlotte's Veterans Student Services Office (VSSO) works with the Veterans Administration to assist in administering the various programs of benefit to veterans or eligible relatives of veterans. The VSSO Certifying Official certifies enrollment and transmits necessary credentials and information to the proper Veterans Administrative Office.
Admission to the University should be obtained before the student makes application for veteran's benefits. Applicants must be accepted into a degree program to receive benefits.
In order to be eligible for the full monthly allowance under any of the above laws, an undergraduate student must be enrolled for 12 or more semester hours and a graduate student must be enrolled for nine or more semester hours. Those enrolled on a part-time basis will be eligible for part-time compensation. Students are responsible for reporting any change in enrollment status to the VSO Certifying Official.
For details about available programs, please visit veterans.uncc.edu or call the VA's toll-free number at 1-800-827-1000.
Children of Veterans
The North Carolina Department of Veterans Affairs awards scholarships for the children of certain deceased or disabled veterans. Those awarded "full" scholarships are entitled to tuition, mandatory fees, board allowance, and room allowance; those awarded "limited" scholarships are entitled to tuition and mandatory fees. Written requests for benefits information may be directed to: VA Atlanta Regional Office, Post Office Box 100022, Decatur, GA 30031-7002 (telephone 888-442-4551).
Before the time of registration, each eligible student who wishes to enter the University should: (1) apply for admission following University procedures and (2) apply for a scholarship award to the North Carolina Department of Veterans Affairs.
UNC Charlotte provides all new freshmen, transfer, and returning undergraduate students the opportunity to apply for scholarships. Scholarships can be merit-based or need-based, and may also focus on other criteria defined by the individual donor or donors who fund the award. Scholarships can be used to offset tuition, room and board, books, or study abroad experiences, and do not have to be repaid.
UNC Charlotte committed to offering students an elite scholarship resource on campus by establishing the University Scholarship Office in 2015. This designated student resource office exists to make it easier for students to find and apply for scholarship opportunities, while serving as the single point of contact to student, parents, faculty, and staff with scholarship-related questions.
The NinerScholars Portal serves as the common application system for all scholarships offered by a college, department, office, or program at UNC Charlotte. NinerScholars uses the University's student information system to build a scholarship profile specific to each student's academic history and current status. The Portal then compares a student's profile to the criteria for each UNC Charlotte scholarship, matches them with those scholarships they are eligible for, and provides the student with the ability to apply in real-time.
The NinerScholars Portal gives students direct access to apply to more than 1,000 scholarship opportunities with one application, through one online system. To access the NinerScholars Portal, learn more about the scholarship opportunities below, or take advantage of additional scholarship resources, visit the University Scholarship Office website at scholarships.uncc.edu.
Levine Scholars Program
The Levine Scholars Program is UNC Charlotte's most prestigious merit scholarship program that was established in 2009 by benefactors Sandra and Leon Levine. The inaugural class of Levine Scholars entered in the Fall semester of 2010 and a new cohort of approximately 20 students is selected to join the program each year. Levine Scholars carry a high honor, one that bestows tremendous opportunities and assumes high expectations of its recipients - as students, as leaders within the university, and as citizens of the great global community. No matter what their interests, Scholars find campus and community partners eager to embrace their contributions and enhance their education through hands-on experiences. To complement classroom learning, Levine Scholars participate in rich and varied opportunities in the vibrant commercial and cultural center of Charlotte.
Crown Scholars Program
The Crown Scholars Program is part of the University Honors Program and is administered by the Honors College. Crown Scholarships are merit-based and represent the heritage of the University, as award packages are comprised of scholarships in the names of many of the University's founding mothers and fathers, as well as leaders from the Charlotte region who have supported the University. Crown Scholars represent the "crowns" of the University Honors Program, the oldest and largest major honors program at the University, founded in 1983. Candidates for the Crown Scholars Program demonstrate the following attributes: Scholarship (strong academic foundation); Intellectual and social breadth (interdisciplinary interests, range of social/cultural experiences); Interest in research (curiosity about knowledge-making); Commitment to engagement in the community through sustainable partnerships; and capacity for reflection, growth.
UNC Charlotte offers more than 1,000 merit and need-based scholarship opportunities each year to recognize outstanding students for prior and sustained academic achievement, and provide assistance to students who have demonstrated financial need. Students apply for all Institutional Scholarships through the NinerScholars Portal which can be accessed at scholarships.uncc.edu. Applicants for need-based scholarships must have submitted a Free Application for Federal Student Aid (FAFSA) by the University's Priority I deadline for the upcoming academic year and have no outstanding requirements or financial obligations to the university in order to be considered. Institutional Scholarships can be used to offset tuition, room and board, books, or study abroad experiences and do not have to be repaid.
The University Scholarship Office maintains comprehensive resources to help students research and apply for scholarship opportunities that are administered and awarded by public and private corporations, philanthropic organizations, or individual donors. These resources include free search engines and a database of specific scholarship opportunities, which are open to students with varying majors, GPAs, or professional goals.
The Office of Student Accounts bills students for tuition, room and board, and various other University charges. Each student receives an email around the 15th of each month at their UNC Charlotte email address informing them that their bill is available on My UNC Charlotte, online at my.uncc.edu. It is the student's responsibility to regularly check their UNC Charlotte email account. Failure to receive a billing statement or view their account online will not exempt students from having their registration cancelled for nonpayment or from having a hold placed on their account blocking them from receiving their transcript and diploma.
Payment can be made by cash, check, online from a checking or savings account (eCheck), or by credit card (Visa, MasterCard, American Express, or Discover). All payments must be in U.S. currency. Remittance should be made payable to "UNC Charlotte" and identified with the student name and ID number. UNC Charlotte offers a payment plan which allows students to spread out their tuition and fees, oncampus housing and dining, and other charges billed to the student's account into three installment payments.
Returned Check Policy
If a check is returned by the bank, a letter is sent to the maker indicating that a penalty of $25 has been assessed and the account must be settled within 10 working days or the check will be considered to be a bad check and be processed accordingly. A hold will be placed on the student's record until the bad check is covered and the penalty is paid.
A student who pays a previous balance with a check in order to have a registration hold flag lifted will have their registration cancelled if the check is returned by the bank for any reason.
Parent Information/Authorized Payers
Authorized Payers are family and friends that have been given the ability to access the Student Account information ONLY. In compliance with the Family Educational Rights and Privacy Act of 1974 (FERPA) , student financial records may not be shared with a third party without the student's written consent. Adding an authorized payer is the student's written consent that an individual may view their account information and make payments on their behalf. Please note that authorized payers DO NOT have access to a student's stored payment methods, academic records, or other personal information.
Students can add Authorized Payers by logging in to My UNC Charlotte at my.uncc.edu. Students will then need to access their Student Account Information, select Authorized Payer under the "My Account" tab, and proceed with "Add Authorized User."
Authorized Payers will receive an email informing them that they have been granted access to the student's account information. The email notification will include access information that will be used when accessing the information from the UNC Charlotte Student Account Suite at https://ecom.uncc.edu/C21561_tsa/web/login.jsp.
A student who officially withdraws (drops all courses) from the University in the Fall or Spring semester will receive a refund as follows:
|TUITION AND FEES REFUNDS
|Period of Withdrawal
||Percent of Tuition and Fees Refunded
|Before 1st Class Day
|Period 1 *
|Period 2 *
|Period 3 *
|Period 4 *
* Generally, each period is two weeks in length; however, for specific dates of each period, please visit the Refunds Schedule located online under finance.uncc.edu/student-accounts/refunds.
Summer School Refunds
A student who officially withdraws (drops all courses) from the University prior to the fifth class day of the Summer session will receive a 100% refund. Students who officially withdraw (drops all courses) from the University on the fifth class day of the Summer session or later will receive no refund. Please review the Refunds Schedule available online on the Student Accounts website above.
Charges are refundable by administrative action on a prorated basis for the unexpired portion of the term for the following reasons: death of the student, withdrawal for adequate medical reason as certified by the University's Student Health Center or family doctor, death in the immediate family that necessitates student withdrawal, and dismissal or suspension from school. Immediate family is defined as wife, husband, parent, child, brother, sister, grandparent, and grandchildren, and includes step-, half- and in-law relationships. Appropriate documentation must be submitted to the Dean of Students.
Appeal Procedure for Refunds
Students are provided an opportunity to appeal charges associated with tuition, fees, housing, and dining. The student will have the burden of proving a case for appeal by a preponderance of evidence. Appeals will not be considered that arise from a student's error on registration or situations resulting from a deliberate decision or series of decisions by the student, such as a failure to be aware of deadlines and/or due dates. Full reductions or refunds are typically not granted for students who attend any portion of a semester. Appeals must be substantiated with supporting documentation or verification of extenuating circumstances that warrant basis for the appeal. Extenuating circumstances may include personal or family emergencies as a result of the illness or death of a family member, medical and/or mental health reasons, orders requiring military service, or errors committed by the University. At both levels of appeal, review and consideration for a decision will be based upon the information provided in the appeal as well as the supporting documentation accompanying the appeal. Appeals submitted without supporting documentation will not be processed for review and consideration until supporting documentation is provided. Students must submit a first level appeal within one calendar year from the date the fee was initially charged to the student. The second level of appeal must be submitted within ten (10) business days of the delivery of the first appeal decision. See finance.uncc.edu/resources/forms/tuition-housing-and-dining-appeal-form for more details.